Support

Write to [support address]. Say which phone you use and what you expected to happen. Never send your password, passphrase or recovery key; we will never ask for them.

Common questions

Do I need an account? No. Everything except cloud sync, shared accounts and files works on your phone alone.

I lost my recovery key. In Private mode the recovery key and your passphrase are the only ways in. If you still have your passphrase, open Settings, Security, Recovery key and make a new one. If you have neither, your synced data cannot be restored, by design. Data on your phone is still there.

Private or Standard mode? Both are free. Private keeps the key on your phone so nobody else can read your data, not even us. Standard is easier to recover if you forget your password, at the cost that the people who run Fondari are able to read your data. You can switch later in Settings.

How do I move to a new phone? With an account, sign in and the data arrives. Without one, export a backup file from Settings, Data, and open it on the new phone.

How do I delete my account? In the app under Settings, Delete account, or at fondari.nx-lab.com/delete-account without the app.

Where do the exchange rates come from? Exchange rates: European Central Bank, Frankfurter. Metal prices: gold-api.com. They are for display and totals and are updated twice a day.